FREE UK DELIVERY

FAQs

Shipping & returns

We can offer a refund on all items returned within 14 days and can offer a full refund of the cost of goods back to your method of payment. More info here.

We offer a worldwide shipping service which is FREE for UK orders over £40. Learn more here.

The average arrival time in the UK is 1-3 working days depending on service selected and are generally dispatched on the day of purchase if the order is completed before 2 pm.

Please note this can take up to 2 weeks depending on your local sorting office which Fit Boutique has no control over once shipped from our premises.

Please allow up to 2 weeks from shipment date before contacting us if in the UK and 4 weeks for international as these are the Royal Mail guidelines.

If you do not receive your order please contact us.

Please allow up to 2 weeks from shipment date before in the UK and 4 weeks for international as these are the Royal Mail guidelines.

Please email us as soon as possible to let us know.

Gift eCards

Yes, so long as there is still a balance remaining on the card.

Yes.

No, you can't use a gift card to buy another gift card.

Yes, gift cards are applied to the final order total which includes shipping.

Yes. Gift cards are a payment method.

Yes, we'll add the refund back on the gift card.

Other

If you realise you've made a mistake as soon as the order is placed please contact us and we'll endeavour to stop the order from going out. But, if it's to late to stop the order going out we can't recall it so you will need to go through the standard channels for returns.

Please use our size guide. Our products are true to size unless we specify on the product page.

You can contact us via live chat at the bottom right of this screen, email, call or WhatsApp us, more details here.